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Return policies › AJIO

AJIO return policy

Checked 13 October 2026 · India

Clothing, footwear and accessories: 10 days. Watches, sarees, sunglasses, jewellery: 7 days. Electronics and beauty: not returnable.

Checked against AJIO’s own policy page on 13 October 2026.

Return windows at AJIO

What you boughtWindow
Clothing, footwear, accessories, winterwear
Some brands differ; check the product page.
10 days
Bags, luggage, wallets, belts
Return only; no exchange. Laptop bags are not returnable.
10 days
Watches, sunglasses, sarees, dress material, home furnishing
Smartwatches are not returnable.
7 days
Jewellery (silver, precious, fashion)
Refund only after a check at a showroom or warehouse.
7 days
Electronics, beauty, most home and kitchen, toys, innerwear (except bras)Not returnable
Non-returnable item arrived damaged, wrong or incomplete
From delivery.
5 days

When is my last day?

Counts the first day as day 1, so the date shown is the safe, earliest reading. Your receipt and AJIO’s terms decide.

Good to know

Festive sales

AJIO’s policy says separate rules may apply on certain select days; no festive extension is stated.

How to start a return

Go to My Account → the order → Return/Exchange to get a Return ID. Tags, packaging, invoice and accessories must be intact, and the item unused and unwashed.

Refunds

7–10 business days after the return is received and checked, to your original payment method or AJIO Wallet. Cash-on-delivery orders go to the wallet or a bank account.

Fees

Shipping and convenience fees are not refunded. Accounts with many returns may be charged a convenience fee on future orders.

Never miss a return or replacement window again

My Warranty Safe keeps every return window and warranty in one list and counts them down. Free on iPhone and the web. No account, no ads. On an iPhone set to India, it suggests the usual window for stores like Flipkart and Croma, and says when a store usually offers a replacement rather than a refund.

Sources

This is an independent summary written to help shoppers. My Warranty Safe is not affiliated with AJIO. Store policies change and have exceptions; your receipt and the store’s own terms always decide. Spotted something out of date? Email support@mywarrantysafe.com and we will fix it.

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