Return policies › Nykaa
Nykaa return policy
Checked 13 October 2026 · India
Most products: 15 days from delivery, unused and in original packaging.
Checked against Nykaa’s own policy page on 13 October 2026.
Return windows at Nykaa
| What you bought | Window |
|---|---|
| Most products From delivery. Refund or replacement; a full refund if no replacement is in stock. | 15 days |
| Customised products | Not returnable |
| Personal care appliances For hygiene reasons. | Not returnable |
| Sale and promotion items Mega sales may have different rules. | Check the banner |
Nykaa’s page says “15 days” in one place and “15 business days” in another. Go by 15 calendar days to be safe.
When is my last day?
Counts the first day as day 1, so the date shown is the safe, earliest reading. Your receipt and Nykaa’s terms decide.
Good to know
Festive sales
None stated; sale rules may differ.
How to start a return
Go to Orders → the order → “Have a Concern”, or write to Nykaa support with a photo of the product and the invoice. Seals, labels and barcodes must be intact.
Refunds
Starts within 24–48 business hours of Nykaa receiving the product, to your original card or bank account (cash-on-delivery orders by bank transfer). It can take up to 5 business days to show.
Fees
None stated on nykaa.com.
- Return any free gifts together with the item.
Never miss a return or replacement window again
My Warranty Safe keeps every return window and warranty in one list and counts them down. Free on iPhone and the web. No account, no ads. On an iPhone set to India, it suggests the usual window for stores like Flipkart and Croma, and says when a store usually offers a replacement rather than a refund.
Sources
- Nykaa — Cancellation and return policy · official
This is an independent summary written to help shoppers. My Warranty Safe is not affiliated with Nykaa. Store policies change and have exceptions; your receipt and the store’s own terms always decide. Spotted something out of date? Email support@mywarrantysafe.com and we will fix it.
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